![]() Please note: most mobile phones do not have the audio output to program Edison using EdScratch. We do not recommend using mobile phones as programming devices with Edison. ![]() Please note: most mobile phones do not have the audio output to program Edison using EdBlocks. To correct this, go into the device’s settings and disable the hard lock, to enable the device to emit true full volume, even with an audio device plugged in. This means that the device is ‘locked’ to only deliver a maximum volume of approximately 75% of the device max volume when an audio device is detected. Some devices, especially in Europe, have a hard lock on volume whenever an audio device is detected. Please check that your volume is turned all the way up to 100% after plugging in the EdComm programming cable to your device. Many devices have built-in safety settings that reduce the volume when an audio device is connected using the headphone jack. If you are running an Apple, Android or Windows tablet and are still unable to program Edison after running the set-up steps above, try this additional troubleshooting step. To correct this, go into the device’s settings and disable the hard lock to enable the device to emit true full volume, even with an audio device plugged in. ![]() ![]() Once you have sound enhancements disabled, use the long pulse compiler output option. You will find step-by-step video guides showing you how to disable sound enhancements for standard Window’s sound enhancements software as well as the most common third-party software programs in the disable sound enhancementssection below. If you are using desktops or laptops running Windows operating systems and both the short pulse (recommended) and long pulse compiler output types are failing, you will need to disable sound enhancements. If you are running a laptop or desktop with a Windows operating system and are still unable to program Edison after running the set-up steps above, try the additional troubleshooting steps: ![]()
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